topic Re: mms not working in Z Series

mms not working

Lil_l88 — Mon, 22 Aug 2016 10:15:58 GMT

All of a sudden my xperia has stopped receiveing picture messages. It comes up that I have one but I can't open jt or view it. Does anyone know how to fix this?

Re: mms not working

Didrik — Mon, 22 Aug 2016 11:25:34 GMT

Hi @Lil_l88,

Are you still able to send and receive text messages?

I would suggest that you first try to reset your APN-settings, go to Settings > More > Mobile networks > Access Point Names > Press the three dots > Press Reset to default. Then restart your phone and go to Settings > More > Press Internet settings and Accept (You may need a WiFi-connection for this to work), after your new internet settings are downloaded restart your phone again and try sending an MMS to yourself, are you able to both send and receive it?

Re: mms not working

Lil_l88 — Mon, 22 Aug 2016 21:38:27 GMT

No I can't do either. I will try this

Re: mms not working

Lil_l88 — Mon, 22 Aug 2016 21:46:59 GMT

That worked! Thank you so much!

Re: mms not working

Didrik — Tue, 23 Aug 2016 08:28:54 GMT

Glad to hear it

Re: mms not working

sawlt — Sat, 01 Apr 2017 19:07:54 GMT

I type in everything I need to start receiving my mms, and when I hit save they are all erased, and therefore, I can not get any group messages.