https://community.sony.lt/t5/general-chat/certificate-warranty/m-p/2158034#M6766 <P>Just wanted to express my profound dissatisfaction regarding SONY Europe/Romania services! Incredible bad experience!</P><P>Was given an used replacement, unsealed, cause my TV presented a malfunction during the warranty. The replacement is even worse, far away of what expecting from a smart TV - the image is doubled, definition extremely poor, like for a 1960s TV set! Under the excuse that the TV replacement set proved good - but no technical test form provided, has passed already two months and nothing happens.</P><P>Not recommending to buy SONY products in Romania..., even though the same attitude I got from UK when acknowledged them...., therefore, pray to have a good product, otherwise you might end up in this frustration that a brand like SONY doesn't live up to the expectations clients have and WARRANTY CERTIFICATE is stating!</P><P>&nbsp;</P> Thu, 31 Mar 2016 21:23:16 GMT romeob 2016-03-31T21:23:16Z https://community.sony.lt/t5/general-chat/certificate-warranty/m-p/2158034#M6766 <P>Just wanted to express my profound dissatisfaction regarding SONY Europe/Romania services! Incredible bad experience!</P><P>Was given an used replacement, unsealed, cause my TV presented a malfunction during the warranty. The replacement is even worse, far away of what expecting from a smart TV - the image is doubled, definition extremely poor, like for a 1960s TV set! Under the excuse that the TV replacement set proved good - but no technical test form provided, has passed already two months and nothing happens.</P><P>Not recommending to buy SONY products in Romania..., even though the same attitude I got from UK when acknowledged them...., therefore, pray to have a good product, otherwise you might end up in this frustration that a brand like SONY doesn't live up to the expectations clients have and WARRANTY CERTIFICATE is stating!</P><P>&nbsp;</P> Thu, 31 Mar 2016 21:23:16 GMT https://community.sony.lt/t5/general-chat/certificate-warranty/m-p/2158034#M6766 romeob 2016-03-31T21:23:16Z https://community.sony.lt/t5/general-chat/certificate-warranty/m-p/2158193#M6768 <P>Hi romeob,</P> <P>Welcome to the Sony User Community Forum..</P> <P>&nbsp;</P> <P>Unfortunately not much we can do from the forum but I have forwarded your comments to a contact within Sony in a hope that someone might contact you to discuss your problems, if you do receive contact could you please update this thread..</P> Fri, 01 Apr 2016 08:43:17 GMT https://community.sony.lt/t5/general-chat/certificate-warranty/m-p/2158193#M6768 Thalamus. 2016-04-01T08:43:17Z