https://community.sony.lt/t5/portable-audio/mdr-rf800r/m-p/2404246#M4017 <P>My granny has been using these headphones which have been working fine for a few years, however now there is no sound coming out if them, tried all the troubleshooting from the manual all lights are on and tried a couple different audio sources but nothing. Is it more likely the transmitter or headphones thst are broken?&nbsp;</P> Mon, 11 Dec 2017 19:37:01 GMT Lindap3 2017-12-11T19:37:01Z https://community.sony.lt/t5/portable-audio/mdr-rf800r/m-p/2404246#M4017 <P>My granny has been using these headphones which have been working fine for a few years, however now there is no sound coming out if them, tried all the troubleshooting from the manual all lights are on and tried a couple different audio sources but nothing. Is it more likely the transmitter or headphones thst are broken?&nbsp;</P> Mon, 11 Dec 2017 19:37:01 GMT https://community.sony.lt/t5/portable-audio/mdr-rf800r/m-p/2404246#M4017 Lindap3 2017-12-11T19:37:01Z https://community.sony.lt/t5/portable-audio/mdr-rf800r/m-p/2404465#M4019 <P>Hi Linda,</P> <P>&nbsp;</P> <P>Sorry to hear this. It may be best to contact our Customer Support team, as they'll be best placed to advise you here:&nbsp;</P> <P><A href="http://bit.ly/2mpk3fQ" target="_blank">http://bit.ly/2mpk3fQ</A>.</P> <P>&nbsp;</P> <P>Hope this helps.</P> <P>&nbsp;</P> <P>Owen</P> Tue, 12 Dec 2017 11:48:18 GMT https://community.sony.lt/t5/portable-audio/mdr-rf800r/m-p/2404465#M4019 Owen_G 2017-12-12T11:48:18Z