WF-1000X 'Ding Ding' - ???

Timberflake1983 — Mon, 08 Jan 2018 09:26:07 GMT

Hi all,

I bought a pair of the WF-1000x's knowing about the problems with the drop outs on the right earbud but thought I'd still give them a go as I could always returned them.

So they've arrived and I'm really happy with them apart from one annoying problem, I don't get the right earbud dropping out, both earbuds drop out for a few seconds and then I get a 'Ding Ding' in the left earbug and the sound returns, is that the same thing?

I've updated them to the latest firmware and have prioritised a stable connection over sound quality but it hasn't fixed the issue.

If I can't resolve it I'm going to have to return them which is a shame, but it happens quite regularly.

Re: WF-1000X 'Ding Ding' - ???

Sean_Mc — Tue, 09 Jan 2018 10:05:04 GMT

Hi Timberflake1983,

Welcome to the Sony Community.

Sorry to hear you're having issues with your WF-1000x Headphones.

We would recommend getting in touch with our Support team who will be happy to assist you further: Contact Support

Let us know how you get on.

Thanks,

Sean Mc

topic Re: WF-1000X 'Ding Ding' - ??? in Portable Audio

WF-1000X 'Ding Ding' - ???

Re: WF-1000X 'Ding Ding' - ???