https://community.sony.lt/t5/portable-audio/sony-nw-ws413/m-p/2535260#M5398 <P>I have a SONY NW-WS413 underwater mp3 player - it is under a year old and still in warranty. It has become faulty with the buttons on the left ear not working correctly. I have restarted it and done various things to get it working to no avail.&nbsp; I've tried contacting the seller on Amazon that I bought it from but they are not reponding, I presume that&nbsp; I should be able to get a repair or replacement, but it is proving almost impossable to contact anyone. Any help appreciated.</P><P>&nbsp;</P> Fri, 16 Nov 2018 21:00:57 GMT Francessc 2018-11-16T21:00:57Z https://community.sony.lt/t5/portable-audio/sony-nw-ws413/m-p/2535260#M5398 <P>I have a SONY NW-WS413 underwater mp3 player - it is under a year old and still in warranty. It has become faulty with the buttons on the left ear not working correctly. I have restarted it and done various things to get it working to no avail.&nbsp; I've tried contacting the seller on Amazon that I bought it from but they are not reponding, I presume that&nbsp; I should be able to get a repair or replacement, but it is proving almost impossable to contact anyone. Any help appreciated.</P><P>&nbsp;</P> Fri, 16 Nov 2018 21:00:57 GMT https://community.sony.lt/t5/portable-audio/sony-nw-ws413/m-p/2535260#M5398 Francessc 2018-11-16T21:00:57Z https://community.sony.lt/t5/portable-audio/sony-nw-ws413/m-p/2535606#M5405 <P>Hi Francessc,</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>You will find information for repairs, service and spares <A href="https://services.sony.co.uk/supportmvc/en/Repair/" target="_blank">here</A>. Hope this helps.</P> <P>&nbsp;</P> <P>Best wishes,</P> <P>Ed</P> Sun, 18 Nov 2018 10:47:36 GMT https://community.sony.lt/t5/portable-audio/sony-nw-ws413/m-p/2535606#M5405 EdwinaU 2018-11-18T10:47:36Z