topic Won't work as an Alexa Multiroom speaker ... in Portable Audio

Won't work as an Alexa Multiroom speaker ...

dennism4 — Mon, 11 May 2020 15:03:08 GMT

It seems I am unable to use the Sony SRS-XB402M (with built in Alexa) as a multi-room speaker which was my intended purpose when I purchased it ... Alexa works perfectly but it doesn't appear in the available speaker list when trying to set-up a speaker group in the Alexa app even though it appears and is recognised as an Alexa/Echo in the Echo & Alexa list & also in the All Devices list ??? ... any help would be much appreciated ...

Re: Won't work as an Alexa Multiroom speaker ...

Pascale_F — Tue, 12 May 2020 18:23:55 GMT

Hi Dennis,

Welcome to the community.

I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.

Thanks,

Pascale

Re: Won't work as an Alexa Multiroom speaker ...

Win_88 — Wed, 13 May 2020 16:28:46 GMT

Hi Dennis,

I'd say start with making sure the speaker is up to date:

https://www.sony.co.uk/electronics/support/portable-speakers-srs-series/srs-xb402m/downloads/00016404

Hope this helps

Win_88