topic Betreff: WH-1000XM3 Noice Cancelling jumping in and out in Hi-fi Systems

WH-1000XM3 Noice Cancelling jumping in and out

TobiasRodak — Mon, 30 Nov 2020 07:40:14 GMT

I bought a WH-10000XM3 yesterday. When I start it, the noice cancelling function seems to jump in and out a few times, maybe once every 30-60 seconds. It leads to a chiming sound ("ding ding") and the feed cutting out.

Is it supposed to do that?

Betreff: WH-1000XM3 Noice Cancelling jumping in and out

IamNic — Mon, 30 Nov 2020 12:53:13 GMT

Hello @TobiasRodak,

what you are describing seems to be the "adaptive noise cancellation" which changes the mode depending on the detected activity (walking/sitting...).

You can deactivate it in the Headphones Connect app.

- Nic

Betreff: WH-1000XM3 Noice Cancelling jumping in and out

Lord_viridis — Mon, 30 Nov 2020 14:05:38 GMT

Agreed, it sounds like it's switching between detected activities such as "sitting" "walking" etc.

Set to always NC in the app for full NC

Betreff: WH-1000XM3 Noice Cancelling jumping in and out

TobiasRodak — Wed, 09 Dec 2020 09:06:47 GMT

Thank you very much, that helped! (I had trouble logging in and was not able to send my thanks earlier.)

Betreff: WH-1000XM3 Noice Cancelling jumping in and out

TobiasRodak — Wed, 09 Dec 2020 09:07:19 GMT

Thank you very much!

Betreff: WH-1000XM3 Noice Cancelling jumping in and out

IamNic — Wed, 09 Dec 2020 17:57:06 GMT

Hello @TobiasRodak,

you're welcome. Glad @Lord_viridis and I could help

- Nic