topic Re: DSC WX350 zoom lever not working FIXED in Cyber-shot compact cameras

DSC WX350 zoom lever not working

cracail — Thu, 18 Jun 2020 20:17:55 GMT

Zoom lever stopped working. Lever moves freely but zoom does not function. Camera lens stuck on WA, otherwise working OK. Is it easy to open up and fiddle? Thanks, Paul

Re: DSC WX350 zoom lever not working

Anonymous — Thu, 25 Jun 2020 13:17:06 GMT

Hi Paul,

It might be best to contact Sony support here.

Let us know how you get on.

Best wishes,

Re: DSC WX350 zoom lever not working

damonstuart — Fri, 04 Jun 2021 10:09:41 GMT

Did you get this fixed at all? I am having the same problem.

Re: DSC WX350 zoom lever not working

damonstuart — Fri, 04 Jun 2021 11:47:23 GMT

Did you get this fixed at all? I am having the same problem.

Re: DSC WX350 zoom lever not working

Joe_Dohn — Fri, 04 Jun 2021 14:53:58 GMT

@damonstuart Have you tried reaching out to the Sony support reps? Most likely, it'll need repair.

Re: DSC WX350 zoom lever not working

damonstuart — Fri, 04 Jun 2021 15:59:56 GMT

Waiting for reply from Sony Support. Thanks.

Will let you know when reply comes.

Re: DSC WX350 zoom lever not working FIXED

damonstuart — Mon, 07 Jun 2021 10:41:04 GMT

Contacted Sony who gave this reply and it worked for me.

Resets the product to the default settings. Even if you perform [Setting Reset], the recorded images are retained.

MENU →

(Setup) → [Setting Reset] → desired setting.

Menu item details

Camera Settings Reset:
Initializes the main shooting settings to the default settings.

Initialize:
Initializes all the settings to the default settings.

Note

Be sure not to eject the battery pack while resetting.

Re: DSC WX350 zoom lever not working FIXED

Joe_Dohn — Tue, 08 Jun 2021 15:22:19 GMT

Glad to hear it was solved!

Thanks a lot for taking the time to share an update, do mark your last post as the solution so others can find it easily.

- JD

Re: DSC WX350 zoom lever not working FIXED

damonstuart — Tue, 08 Jun 2021 18:43:27 GMT

Don't know how to mark it as solved, sorry.