topic Betreff: Help! ZV1 Won't Connect to Mac in Cyber-shot compact cameras

Help! ZV1 Won't Connect to Mac

Rob-Ca — Thu, 26 Nov 2020 18:02:28 GMT

Hi there,

ZV1 arrived today. Won't connect to Mac. Screen of camera has little orange "-PC-" indicator. When I open the Remote app on the Mac the "Camera is not connected" dialogue box pops up. Have followed all instructions. When I refresh the list the camera appears. As soon as I double click on it the "Camera is not connected" dialogue box pops again. Appreciate some help. Thanks!

Betreff: Help! ZV1 Won't Connect to Mac

IamNic — Thu, 26 Nov 2020 18:06:43 GMT

Hello @Rob-Ca,

please follow the instructions in this video:

- Nic

Betreff: Help! ZV1 Won't Connect to Mac

penpen123 — Tue, 20 Jul 2021 02:00:37 GMT

My Sony ZV1 still hasn't connected to my IMAC. The imaging edge APP, remote, viewer, and edit. It all doesn't do anything

Re: Betreff: Help! ZV1 Won't Connect to Mac

Joe_Dohn — Tue, 20 Jul 2021 12:12:12 GMT

Does this happen on the latest software version for you? @penpen123

Betreff: Help! ZV1 Won't Connect to Mac

IamNic — Tue, 20 Jul 2021 14:24:27 GMT

Hello @penpen123,

with the current firmware you can use it as a normal webcam right away, without any software in between.

- Nic

Re: Betreff: Help! ZV1 Won't Connect to Mac

Pentium_Gladio — Tue, 03 Aug 2021 21:54:40 GMT

Hi,

What is the version of your MAC OS? Are you able to test a different PC just in case?

Regards,

Gladio