topic Re: Cannot pair rx100m7 via Bluetooth in Cyber-shot compact cameras

Cannot pair rx100m7 via Bluetooth

Blueingreen79 — Wed, 24 Nov 2021 21:07:45 GMT

I have recently upgraded my iPhone to an iPhone 13 with iOS 15 and I'm trying to pair my RX 100 mark7 using Bluetooth however when I put the camera into pairing mode the camera does not appear in the device list on the phone any ideas by this would be?

tia,

tom

Re: Cannot pair rx100m7 via Bluetooth

Strampke — Wed, 24 Nov 2021 21:22:27 GMT

Hi @Blueingreen79

No idea but with computer problems always start again from scratch.

So reset bluetooth settings both on your camera and your phone, restart both and try again.

Sometimes a simple restart of both will do as well.

Re: Cannot pair rx100m7 via Bluetooth

Blueingreen79 — Wed, 24 Nov 2021 22:25:24 GMT

Thank you for your reply that was my first instinct too. However didn't get any further forward I have however I did try to rule out the phone with a different iPhone and also my suspicions came onto iOS 15 so I took out my daughters iPod touch which obviously has iOS 6 on it and even that couldn't discover the camera which I think is ruled out just about all the bases I can cover now so I think a call to Sony supporter is in order I will post back if I make progress.

Re: Cannot pair rx100m7 via Bluetooth

Marino.Manolo — Thu, 25 Nov 2021 10:58:27 GMT

No Bluetooth but Wi-Fi...:

Controlling the camera using an iPhone or iPad (QR Code)

https://helpguide.sony.net/dsc/1920/v1/en/contents/TP0001211731.html

Controlling the camera using an iPhone or iPad (SSID)

https://helpguide.sony.net/dsc/1920/v1/en/contents/TP0001140494.html

Re: Cannot pair rx100m7 via Bluetooth

Blueingreen79 — Thu, 25 Nov 2021 20:31:37 GMT

So what I had forgotten (or didn't realise) is that you have to do the pairing for location tagging through this and imaging edge app having realised this it's not working great

Re: Cannot pair rx100m7 via Bluetooth

Anonymous — Fri, 26 Nov 2021 14:13:07 GMT

Hi @Blueingreen79

I tried what @Marino.Manolo suggested and it worked for me. Let us know if you've tried them and did they work or not ?

Re: Cannot pair rx100m7 via Bluetooth

Blueingreen79 — Fri, 26 Nov 2021 16:20:00 GMT

I did not realise you had to specifically use the imaging app to air the phone by Bluetooth for geotagging very straightforward in the end