topic Re: AVCHD files won't import. The files are greyed out. in Camcorders

AVCHD files won't import. The files are greyed out.

Wamphray — Sat, 24 Nov 2012 12:35:13 GMT

I have a CX250E which has been working perfectly for the past two weeks since I bought it. But a couple of days ago, the files (shot in HQ 50p) stopped co-operating. They are now greyed out and can't be imported.

I have tried copying the Private folder onto my desktop, I've tried changing the name of the folder, I've tried putting the folder in another folder, I've downloaded trial versions of third party converters, all without any success. Interlaced footage comes across without any trouble, but progressive is greyed out.

I've also reset the camera settings just in case.

If anyone can help, I'd be glad to hear from them. As I say, it's been working fine for the past fortnight - suddenly, it's stopped.

(PS I am using a Mac, Mountain Lion, and Final Cut Pro 6.0.6)

Re: AVCHD files won't import. The files are greyed out.

blaireau_photo — Sun, 25 Nov 2012 08:31:01 GMT

Hello Wamphray - Welcome to the Sony Forums

I am not a Mac user myself so I can only offer limited assistance with this. Having said this, could I just ask if you have installed any updates to your operating system recently? The reason that I ask is that on here, I have seen some Mac users where cameras have functioned differently with slightly different versions of their Mac OS.

Thanks,

Simon

Re: AVCHD files won't import. The files are greyed out.

Wamphray — Sun, 25 Nov 2012 11:37:21 GMT

Hello Simon,

I haven't updated anything (that I know about!) for the past couple of weeks, and this issue only arose two days ago.

I'm going to go back to PC World (where I bought the camera) with a battery and SD card, and shoot something in 50p on their display model, and try to import that. It's the act of a desperate man, I know, but I can't think what else to do to narrow down the options.

Technology, eh? Life was a lot simpler when all we had to worry about was the potato crop.

Re: AVCHD files won't import. The files are greyed out.

blaireau_photo — Mon, 26 Nov 2012 09:32:12 GMT

Hello again,

That may be a good idea - let me know how it turns out

Simon