topic Re: Cashback - CZ site in Events

Cashback - CZ site

sivic12 — Thu, 07 Sep 2017 07:36:26 GMT

The cashback section on czech mutation of Sony Website is not working last cca 7 days. I contacted some Sony workers but no one respond.

https://www.sony.cz/cashback?cpint=EURO_LATESTNEWS_DICASHBACK_PROMO_SUMMER17

https://www.sony.cz/cashback

These are direct links from Sony home page!

Re: Cashback - CZ site

jumpsuit — Thu, 07 Sep 2017 08:35:52 GMT

Hi @sivic12 and welcome to the UK Community

That seems odd.

I will try and find out some more information for you,

but are you sure that the promotion hasn't finished in CZ?

(The qualifying purchase dates have finished for cashback in the UK,

however people can still claim their cashback up until 3rd October.)

Re: Cashback - CZ site

jumpsuit — Thu, 07 Sep 2017 08:56:46 GMT

Unfortunately we can't find anything out regarding the CZ site from here.

I've been advised to tell you to contact Support again.

I would telephone them rather than email them.

Thanks

Re: Cashback - CZ site

cass_n — Thu, 07 Sep 2017 10:37:35 GMT

Hi @sivic12,

I have looked into this for you - there was an issue but it has now been resolved, so you should be able to access it now. Please let me know if you're still having problems?

Cheers,

Cass

Re: Cashback - CZ site

jumpsuit — Thu, 07 Sep 2017 11:02:13 GMT

Looks like its fixed

Cheers Cass.

Re: Cashback - CZ site

sivic12 — Thu, 07 Sep 2017 16:09:25 GMT

It is working now. Thank you for quick fix guys.