topic Pixel death in PCs & Accessories

Pixel death

ezrcarle — Sun, 08 Feb 2004 15:03:03 GMT

I have just noticed a small patch of pixels that appear to be permanently dark grey. This is on a 6-month old V505-BP. Anyone had similar problems?

Pixel death

tellingd — Sun, 08 Feb 2004 15:15:33 GMT

No, I have GRX616SP and have no (noticeable) dead pixels.

Pixel death

rossmitchell33 — Sun, 08 Feb 2004 15:56:20 GMT

My Z1SP has exactly the same thing, a couple of dark patches, not dead pixels just dark patches.

I read something about it a while ago saying that someone managed 2 get sony 2 fix it for them but i havent even phoned them to ask simply because i dont wanna relinquish my laptop to them for two weeks.

Pixel death

ezrcarle — Sun, 08 Feb 2004 20:10:28 GMT

My Z1SP has exactly the same thing, a couple of dark patches, not dead pixels just dark patches.

I read something about it a while ago saying that someone managed 2 get sony 2 fix it for them but i havent even phoned them to ask simply because i dont wanna relinquish my laptop to them for two weeks.

know the feeling! but I'm off travelling so will probably send it in while I'm away. I'll let u know what Sony do with it. thx

Pixel death

robpaxton — Sun, 08 Feb 2004 20:42:26 GMT

It's best to get this sort of problem sorted out straight away. If the LCD get worse after the warranty period it is horribly expensive to get repaired.

Pixel death

kee-lo_ — Sun, 08 Feb 2004 21:25:00 GMT

Yeah very true Rob.

Pixel death

Shaggy — Sat, 14 Feb 2004 08:44:50 GMT

hi
i have a dead pixel, it appears as a blue spot on a black background........can i return my laptop?
so far its just one dead pixel.

I have 716s!!!!!!!!!!!!!!!!
who do i contact? sony or dabs.com the place where i got my laptop from?
i brought my laptop in august, so time is running out for me......
paid just under £2000 for mine.

do you think i can get a new laptop as a replacement? lol

Pixel death

kee-lo_ — Sat, 14 Feb 2004 14:32:08 GMT

hi
i have a dead pixel, it appears as a blue spot on a black background........can i return my laptop?
so far its just one dead pixel.

I have 716s!!!!!!!!!!!!!!!!
who do i contact? sony or dabs.com the place where i got my laptop from?
i brought my laptop in august, so time is running out for me......
paid just under £2000 for mine.

do you think i can get a new laptop as a replacement? lol

Not for one dead pixel, you'd have to have 20+
It's all decided by the ISO standards.

Pixel death

mrshrek — Sun, 22 Feb 2004 00:35:04 GMT

you will need 5 dead pixels to get it repaired, exchanged whatsoever, better get repaired as soon as you can because they will expand after times..

Pixel death

m3bhp — Sun, 22 Feb 2004 13:52:36 GMT

I had a dead pixel about 2 weeks after recieving my rig. It's constantly red!
Next laptops gonna be an Acer or Toshiba.

now that you mention it...

ezrcarle — Sun, 22 Feb 2004 14:11:44 GMT

I had a dead pixel about 2 weeks after recieving my rig. It's constantly red! 
Next laptops gonna be an Acer or Toshiba.

yeah, I can see one red pixel on my screen - in addition to the ghastly grey smudge i mentioned at the top of this thread. SONY - are you listening???

Yes... these dead pixels....

JoeB. — Mon, 23 Feb 2004 11:58:34 GMT

hi,

if you have 4 or more dead pixels towards the center or main viewing area of your screen it is subject for replacement. if you have 7 or more dead pixels in the outer rimb or boarder area it is subject for replacement. the company will naturaly try to evade this, but wenn i had the same problems with FS i told them that I would not hesitate to get a settlement through a court, if they would not replace my screen.

i have a sony now... and my first stale pixel to bottom of the screen!

Re: Yes... these dead pixels....

ezrcarle — Mon, 23 Feb 2004 14:08:46 GMT

hi,

if you have 4 or more dead pixels towards the center or main viewing area of your screen it is subject for replacement. if you have 7 or more dead pixels in the outer rimb or boarder area it is subject for replacement. the company will naturaly try to evade this, but wenn i had the same problems with FS i told them that I would not hesitate to get a settlement through a court, if they would not replace my screen.

i have a sony now... and my first stale pixel to bottom of the screen!

Thanks Joe - I'm gonna speak to them right now and ask for a PCGTR1MP
lol...

Pixel death

stevep-4 — Mon, 23 Feb 2004 14:22:24 GMT

I think there was a posting a few months back of a user with a Z1 who suffered from de-laminating of the screen.... I think they got a replacement...

Pixel death

ezrcarle — Thu, 04 Mar 2004 11:37:50 GMT

Sent my notebook back (having been told that the minimum number of 'dead' pixels to qualify for service under warranty is 20) and it has just been returned fixed and sorted. Gotta say, well done Sony this time.

Pixel death

kee-lo_ — Thu, 04 Mar 2004 14:05:20 GMT

Glad to hear there was a happy ending.

Pixel death

m3bhp — Fri, 05 Mar 2004 10:41:12 GMT

I find the threshold for screen/rig replacement at 20 dead pixels in unacceptable, if I had >3 it would be a return to the vendor for a replacement. How can you be expected to pay upwards of £1k and accept 19 dead pixels as ok???
Mabye a generic budget laptop but SONY-it just serves to degrade the image the brand owns!

Pixel death

kee-lo_ — Fri, 05 Mar 2004 16:11:30 GMT

Couldn't agree more, it's bad news.

Pixel death

robpaxton — Fri, 05 Mar 2004 19:18:52 GMT

It all depends on who you speak to when discussing bad pixels. One employee will say one thing, another will give a different response, Sony is not alone with this problem.

Luckily screen quality has improved greatly over the years and the problem doesn't happen as often as it used to. I always view a notebook before I buy.

Pixel death

kee-lo_ — Fri, 05 Mar 2004 19:20:11 GMT

Luckily screen quality has  improved greatly over the years and the problem doesn't happen as often as it used to.  I always view a notebook before I buy.

Yep, thank goodness