topic Shutdown in PCs & Accessories

Shutdown

Sleepy — Tue, 03 Feb 2004 07:08:35 GMT

I have a GRT716S, and when I do hard task (encoding, virus scanning ...) it always shutdown after a while.
I believed it was a virus, but, I forgot this idea. Even with a clean boot cd, the virus scanning didn't end, the computer shutdown before.

So I tried some monitoring software, and the only thing I can monitor is the heat of the hard disk drive, which is 40° when I do nothing during one day, which is 53° when I chat, and which grows up to 64° when I do hard tasks before shutdown.

Is this a CPU overheating ? Is this hard disk overheating ?
What should I do ?

(It is impossible to create an account for e-support, each time I enter my name and serial, it sends me to the same page)

Shutdown

William — Tue, 03 Feb 2004 12:21:58 GMT

Sounds like your CPU could be overheating.

Try cleaning out the cooling fan and heat exchanger as this eems to be a common problem.

If it is the same way as a GRX remove the speaker grill, unscrew 1 screw located under the firewire USB cover and gently slide the grill too the left.

Lift up, avoiding disconnecting any wires / ribbon cables and rest gently against the screen (Tissue or something useful to avoid scratching the screen).

The keyboard can then be removed by unsrewing a screw located on top edge, middle of the keyboard. Tilt back gently witout removing the ribbon cable and rest it on the touchpad / palm rest area (tissue again).

Your fan and heatsink will now be visible for inspection cleaning.

Obviously if your laptop is under warranty you may not wish to attempt this, however I doubt a clogged up fan / heatsink would be covered anyway and would incur a charge.

William

http://pub173.ezboard.com/funofficialsonyfrm8.showMessage?topicID=3109.topic

Shutdown

Sleepy — Tue, 03 Feb 2004 18:04:34 GMT

Thank you for your response, and the topic.
But I can't unscrew any of the numerous screw.

I have check, and I can't even unscrew the screw for opening the RAM

I think it's overheating like in the other topic, but what can I do ?
Returning it to the retailer ? Asking for Sony directly ?

Shutdown

William — Tue, 03 Feb 2004 18:30:26 GMT

The screws on my laptop were not particularly tight but it is imperative that you use the correct sized screwdriver.

I bought a cheap set of precision / jewellers screwdrivers.

William

SAME PROBLEM AS YOU

SZ — Fri, 05 Mar 2004 23:14:25 GMT

[size=18]Hello, I have a sony vaio pcg GRT716S, and seem to have exactly the same problem as yourself, heat and shuts off when i use video programs.
Tell me if you could fix it.
Thanks
Stephane

IT WORKS

SZ — Sat, 06 Mar 2004 15:47:21 GMT

I did exactly like in the post explaining how to remove dust from the fan, and everything went ok again: much less fan noise and no failures anymore!!!!
Thanks very much for this advice.

Shutdown

1234567ty — Sat, 06 Mar 2004 16:06:57 GMT

Is my CPU on my GRZ-615M overheating? It has been on for 2 hours and the temp is 52Deg C, it is normally @ this temp, but is something wrong?

Shutdown

kee-lo_ — Sat, 06 Mar 2004 18:39:16 GMT

Is my CPU on my GRZ-615M overheating? It has been on for 2 hours and the temp is 52Deg C, it is normally @ this temp, but is something wrong?

52 is not too bad.

Shutdown

1234567ty — Sat, 06 Mar 2004 19:26:32 GMT

Thanx Kee-Lo.How about 57?? Is that on the high side? If not then what is?

Shutdown

robpaxton — Sat, 06 Mar 2004 19:37:32 GMT

It depends on the processor type - check the Intel website for specific temperature limits.