topic Re: Sony Vaio Laptop Repair in the UK? in PCs & Accessories

Sony Vaio Laptop Repair in the UK?

Martinrub — Thu, 21 Jan 2021 18:08:17 GMT

Can anyone recommend a competent, trustworthy place in the UK to send my 10-year-old Sony Vaio laptop to for repair?

There is a fault on the motherboard, and, so far, I have approached 4 places without success.

Thanks.

Re: Sony Vaio Laptop Repair in the UK?

Joe_Dohn — Tue, 26 Jan 2021 14:21:01 GMT

Doesn't get more trustworthy than authorized Sony service centres.

Re: Sony Vaio Laptop Repair in the UK?

Martinrub — Tue, 26 Jan 2021 16:34:33 GMT

That was the first place I looked at, but when you visit the authorised Sony Service Centres, laptops are not on the list of equipment they service, no doubt because Sony abandoned laptop production a long while ago.

Re: Sony Vaio Laptop Repair in the UK?

Joe_Dohn — Tue, 26 Jan 2021 17:11:17 GMT

Did you use the "Personal Computers" filter when searching?

Re: Sony Vaio Laptop Repair in the UK?

Martinrub — Tue, 26 Jan 2021 18:34:13 GMT

Many thanks. That option didn’t appear on the page I first visited. But it is on the page I have now found. There appears to be a place in Pencoed and one in Chatham, so I will contact them. Many thanks.

Re: Sony Vaio Laptop Repair in the UK?

Joe_Dohn — Wed, 27 Jan 2021 10:46:00 GMT

Glad to hear that ^^

Be sure to mark the thread as solved once you get some feedback so others can benefit as well

- JD

Re: Sony Vaio Laptop Repair in the UK?

Martinrub — Thu, 28 Jan 2021 09:30:38 GMT

Will do. I’m just waiting for a callback from the Vaio team and then I’ll be able to add something useful, and positive, I hope.

Many thanks

Martin

SOLVED Re: Sony Vaio Laptop Repair in the UK?

Martinrub — Thu, 28 Jan 2021 11:18:36 GMT

After going around the houses, I finally found out that there is only one approved Sony repair centre (for Vaios, anyway) in the UK. It is:

CTS

16A High View Drive

Chatham

Kent

ME5 9UN

PHONE 01634 681111

many thanks for your kind help putting onto the right track.

Re: SOLVED Re: Sony Vaio Laptop Repair in the UK?

Joe_Dohn — Tue, 02 Feb 2021 14:17:37 GMT

Hey @Martinrub,

It's a pleasure, and you've just added all of the needed information for anyone else in the future, so thank you too ^^

- JD

Re: Sony Vaio Laptop Repair in the UK?

BoodjerPisdjer — Wed, 15 Jun 2022 10:55:01 GMT

I’m happy your problem is solved but I guess there can be other users who need some tips.

Re: Sony Vaio Laptop Repair in the UK?

BoodjerPisdjer — Tue, 21 Jun 2022 14:27:30 GMT

I’m happy your problem is solved but I guess there can be other users who need some tips. So I decided to share my experience. Long story short, I got my hot coffee spilled on the keyboard on my laptop. This was my only laptop and I was using it for work. I had one important deadline it two days and was just astonished. I run to the laptop repair near me and told about my problem. The story has happy ending: they did it as quick as possible and I wasn’t late for that deadline. Hope it was helpful for you, guys

Re: Sony Vaio Laptop Repair in the UK?

brijones36 — Thu, 04 Aug 2022 08:07:12 GMT

I suspect that you have sugar in your coffee??

I spilled tea (no sugar) over my Vaio around 8 mths after getting it whilst in use. I turned the lapton onto its side in order to drain the liquid, removed the power lead and battery, then the memory and DVD drive and left it to drain/dry out for the rest of the day.

Turned it on the following day and everything worked fine (and still does 13 years later) apart from a sticky 'K' key. A short time later, the key was properly working again.

I was lucky. My tea didn't have sugar in it and my laptop survived. Spilling a sugared drink - be it tea/coffee or coke/lemonade etc then it is usually curtains (the sugared drinks are more conductive I suspect).

Fwiw, my opinion of Sony UK support isn't all that high. The laptop was supplied with a group of dead pixels - black (5 iirc) in the lower right hand corner. It went to Sony twice and both times came back with "There's noting wrong, that is acceptible".

Art

Re: Sony Vaio Laptop Repair in the UK?

houaria — Thu, 27 Oct 2022 13:43:38 GMT

Forget about it! It's better to get another laptop. Dell has managed to increase the battery life of the XPS 15 by installing a large 97-watt battery.

Re: Sony Vaio Laptop Repair in the UK?

houaria — Mon, 31 Oct 2022 14:31:38 GMT

This is one of the best batteries I've seen on a 15-inch laptop. For comparison, the Razer Blade is equipped with an 80 W/h battery, and the Surface Book 2 is 90 W/h. When playing a looped video, the laptop worked for just over 14.5 hours. In general, with standard laptop use, the battery charge is enough for the whole day. Use for this https://productz.com/en/dell-xps-15-9570/p/5LeRl .