https://community.sony.lt/t5/pcs-accessories/sdm-u27m90-inzone-m9-27-4k-ips-1ms-144-hz-hdr-gaming-monitor/m-p/3919590#M138797 <P>Hey Jack, try unplugging everything from the mains and remove any external devices, follow the steps on the updating link and start fresh: <A href="https://www.sony.co.uk/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00281126" target="_blank">https://www.sony.co.uk/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00281126</A>&nbsp;</P><P>And here: <A href="https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html" target="_blank">https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html</A></P><P>If nothing helped, send it for inspection:&nbsp;</P><P><A href="https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305&amp;categories=televisions-projectors-lcd-tvs%2Ctelevisions-projectors-lcd-tvs-android-%2Ctelevisions-projectors-oled-tvs-android-" target="_blank">https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305&amp;categories=televisions-projectors-lcd-tvs%2Ctelevisions-projectors-lcd-tvs-android-%2Ctelevisions-projectors-oled-tvs-android-</A></P><P>&nbsp;</P> Thu, 03 Aug 2023 16:52:41 GMT HannahEd01 2023-08-03T16:52:41Z https://community.sony.lt/t5/pcs-accessories/sdm-u27m90-inzone-m9-27-4k-ips-1ms-144-hz-hdr-gaming-monitor/m-p/3919161#M138796 <TABLE><TBODY><TR><TD><P><STRONG>Not possible to apply Firmware update to Version M010</STRONG></P></TD></TR><TR><TD><P>I've tried to update the firmware for some hours using Izone HUB 1.0.6.1 software on HDMI and DP display ports, different USB cables and ports, using 2 laptop PC's with fully updated&nbsp;Windows 11 and up to date drivers, different USB hubs, several plug/unplug, turn on/off tasks, Windows restarts and PC shut downs. Every time I get this:</P></TD></TR></TBODY></TABLE><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="JackS_0-1690722780296.png" style="width: 600px;"><img src="https://community.sony.lt/t5/image/serverpage/image-id/492322i1305DA6C0D130DCF/image-size/medium?v=v2&amp;px=400" role="button" title="JackS_0-1690722780296.png" alt="JackS_0-1690722780296.png" /></span></P><P>&nbsp;</P> Sun, 30 Jul 2023 13:13:21 GMT https://community.sony.lt/t5/pcs-accessories/sdm-u27m90-inzone-m9-27-4k-ips-1ms-144-hz-hdr-gaming-monitor/m-p/3919161#M138796 Jack.S 2023-07-30T13:13:21Z https://community.sony.lt/t5/pcs-accessories/sdm-u27m90-inzone-m9-27-4k-ips-1ms-144-hz-hdr-gaming-monitor/m-p/3919590#M138797 <P>Hey Jack, try unplugging everything from the mains and remove any external devices, follow the steps on the updating link and start fresh: <A href="https://www.sony.co.uk/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00281126" target="_blank">https://www.sony.co.uk/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00281126</A>&nbsp;</P><P>And here: <A href="https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html" target="_blank">https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html</A></P><P>If nothing helped, send it for inspection:&nbsp;</P><P><A href="https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305&amp;categories=televisions-projectors-lcd-tvs%2Ctelevisions-projectors-lcd-tvs-android-%2Ctelevisions-projectors-oled-tvs-android-" target="_blank">https://locator.sony/en_GB/servicecenters/?zoom=5&amp;latitude=54.29088&amp;longitude=-2.37305&amp;categories=televisions-projectors-lcd-tvs%2Ctelevisions-projectors-lcd-tvs-android-%2Ctelevisions-projectors-oled-tvs-android-</A></P><P>&nbsp;</P> Thu, 03 Aug 2023 16:52:41 GMT https://community.sony.lt/t5/pcs-accessories/sdm-u27m90-inzone-m9-27-4k-ips-1ms-144-hz-hdr-gaming-monitor/m-p/3919590#M138797 HannahEd01 2023-08-03T16:52:41Z