topic Re: Vaio registration problem in PCs & Accessories

Vaio registration problem

Felix.Kepler — Mon, 13 Aug 2012 17:49:22 GMT

Hello guys:)))

I have noticed a problem with Vaio Registration at https://registration.sonystyle-europe.com/The first step (entering First and Last name and serial number) works fine.

After that though comes the problem. In step 2 (Personal Details) there is a field Purchase Date (or Date of Purchase): Year, Month, Day. In the Year drop-down menu there are only 1998-2001. So Vaio PCs/Notebooks purchased after 2001 can not be registered. Have you guys noticed the same problem? It's all the same no matter what European country or language you choose. So I guess there is a problem with the entire Sony Europe Registration site. Do you have any idea who should be informed to get the problem fixed?

Many thanks in advance for your answers.

Best wishes,

Felix

Re: Vaio registration problem

999pulsar — Mon, 13 Aug 2012 12:40:34 GMT

Yeah exactly the same thing here. Came here to find an answer and your post was top of the list.

Re: Vaio registration problem

MissDisgruntled — Mon, 13 Aug 2012 16:46:50 GMT

Ditto! I eventually managed to register it but can't remember how!!

Re: Vaio registration problem

Felix.Kepler — Mon, 13 Aug 2012 20:41:21 GMT

Hi Miss,

Maybe you did the registration with false purchase date? In case you remember how you did it, would you plese write again here:))) Tnx a lot:)))

Vaio registration problem

Felix.Kepler — Mon, 13 Aug 2012 20:45:19 GMT

It seems that so far we have only a question and no answer at all. Hopefully we'll find a solution soon.

Message was edited by: Felix.Kepler

Re: Vaio registration problem

MissDisgruntled — Mon, 13 Aug 2012 23:10:40 GMT

OK sorry Felix, I've now found out what I did

On this site (www.sony.co.uk) click on the Support tab, then on Register Your Product. Follow the process for this & I think, like me, you will find it works. (I had to locate my product number by looking through the various Vaio Series letters - didn't know I had an S Series, but that was where I found my model)

Previously I was following the shortcut from my programme menu & it's that which takes you through to the "broken" site.

Hope this works for you

Re: Vaio registration problem

Felix.Kepler — Tue, 14 Aug 2012 09:37:22 GMT

Thanks a lot Miss:))) I'll try that for sure. Wish you a lovely day!!!

Re: Vaio registration problem

austingrd — Thu, 16 Aug 2012 15:48:12 GMT

Nice one. I bet only a few users are aware about this.

Vaio registration problem

Felix.Kepler — Wed, 22 Aug 2012 07:34:03 GMT

About a week ago (on Aug 16) I received an e-mail from Sony Webteam and Support Team informing me that the issue has been confirmed and the problem is fixed. Well done Sony Support!!!

Message was edited by: Felix.Kepler