topic Recovery CD won't recover (individual apps) in PCs & Accessories

Recovery CD won't recover (individual apps)

earthling0001 — Mon, 10 Nov 2003 23:31:39 GMT

When I use the Recovery CD and choose the option to restore individual applications (I need to restore Giga Pocket), I get this error window appear with a red 'X':

"Cannot get the information required for installation"

The same happens when I try to restore all applications.

If I go to Start>Programs>Sony Vaio>Vaio System Info, no entries appear in the info.

Apparently my PC has forgotten it's a Vaio.

Please understand, I don't want to do a clean installation and lose days worth of settings, when just a registry modification would restore this data. Please tell me where to re-enter the info the recovery CD is looking for.

Recovery CD won't recover (individual apps)

crap — Wed, 12 Nov 2003 08:30:41 GMT

First i must say i do not know the answer to this problem - BUT with all the recovery cd that i have seen you can only use to "recover" back to factory position.

You do not have the same control with these "Micky mouse" CD that you have with the genuine original media.

I repeat i have no knowledge of this particular program.

Recovery CD won't recover (individual apps)

chuckalicious — Wed, 12 Nov 2003 10:03:51 GMT

Crap, what was the point of that post?
I actually thought I'd answered this, but maybe I was going to and forgot!
My inital response was I was not aware you could restore individual apps, but assuming the option is there, it should work. I will give it a try on my own machine to see what happens and let you know

Recovery CD won't recover (individual apps)

kee-lo_ — Wed, 12 Nov 2003 12:32:54 GMT

Chuck,

It's on newer models only.

Recovery CD won't recover (individual apps)

robpaxton — Wed, 12 Nov 2003 16:00:40 GMT

I think that reinstalling all of the Sony Shared Libraries and Sony Utilities should sort out the problem.

Recovery CD won't recover (individual apps)

chuckalicious — Wed, 12 Nov 2003 21:04:18 GMT

And who said mine wasn't a new model??? :smileygrin:

Recovery CD won't recover (individual apps)

earthling0001 — Wed, 12 Nov 2003 23:15:03 GMT

I think that reinstalling all of the Sony Shared Libraries and Sony Utilities should sort out the problem.

Unfortunately it won't let me, for the same reason. I seem to be missing whatever part of the registry or whatever file, that tells the recovery CD that my Vaio is a Vaio.

Now if only someone out there could have a look at their VAIO System Information utility, then search their registry for one of the items of info it shows and let me have a little export file to import

Recovery CD won't recover (individual apps)

robpaxton — Thu, 13 Nov 2003 07:45:26 GMT

The Sony Shared Libraries are the routines that identify your Sony as a Sony

Recovery CD won't recover (individual apps)

earthling0001 — Thu, 13 Nov 2003 08:29:25 GMT

Trouble is I can't reinstall them. Furthermore I'm not sure that's quite right, as one bit of info missing from VAIO System Information is my PC's serial number. How would the recovery CD libraries know my individual serial number? It must be something in the registry?

Recovery CD won't recover (individual apps)

robpaxton — Thu, 13 Nov 2003 10:36:38 GMT

It's coded into the BIOS

Recovery CD won't recover (individual apps)

kee-lo_ — Thu, 13 Nov 2003 11:06:56 GMT

And who said mine wasn't a new model??? :smileygrin:

LOL oops, I thought you had an older model like me.

Recovery CD won't recover (individual apps)

tellingd — Thu, 13 Nov 2003 12:35:56 GMT

I am an older mdel

Recovery CD won't recover (individual apps)

earthling0001 — Thu, 13 Nov 2003 13:10:30 GMT

The Sony Shared Libraries are the routines that identify your Sony as a Sony

Great, okay Rob thanks for that. I have successfully extracted the apps from the Recovery CD using kpac, but unfortunately they didn't include the Libraries. The only way I can find to extract the Libraries is via the Recovery CD, but the Recovery CD won't work without the libraries installed! :smileyrolling_eyes: Catch 22. Any ideas?

Recovery CD won't recover (individual apps)

kee-lo_ — Thu, 13 Nov 2003 13:45:05 GMT

So they're definately not on the VAIO-Link website?
Have you tried re-flashing the BIOS?

Recovery CD won't recover (individual apps)

earthling0001 — Thu, 13 Nov 2003 13:48:54 GMT

Definitely not on the Sony UK VAIO Link for my model. Anywhere else to get the *correct* ones for the PCV-RZ322? Seems silly as I have them here on CD!

How would I go about flashing the BIOS?

Recovery CD won't recover (individual apps)

kee-lo_ — Thu, 13 Nov 2003 14:06:09 GMT

If you go to VAIO-Link.com, login as VAIO User and enter your serial; go to downloads. You should see a BIOS update. Next to it is a readme file explaining how to do it. Please read that file a few times.

Recovery CD won't recover (individual apps)

robpaxton — Thu, 13 Nov 2003 14:17:54 GMT

You shouldn't flash the BIOS for this issue - have a look on the Vaio-Link site, they may have the Sony Shared Libraries and utilities available for download from there.

Recovery CD won't recover (individual apps)

earthling0001 — Thu, 13 Nov 2003 14:20:16 GMT

When I log in with my serial it takes me to the UK part of VAIO Link where no BIOS updates or Libraries are available.

Is there a simpler way to extract the libraries from my CD?

Recovery CD won't recover (individual apps)

robpaxton — Thu, 13 Nov 2003 15:56:21 GMT

Not that I can tell you. The only remaining hope is that someone with the same computer can direct you to the appropriate link at ftp://ftp.vaio-link.com/pub/Vaio/SSLib/ (If it's there)

Bar that, it looks like you'll have to perform a full recovery

Recovery CD won't recover (individual apps)

earthling0001 — Thu, 13 Nov 2003 16:44:12 GMT

Thanks. What would happen if I tried one of the ones there? Any way to guess/work out which is the right one?