topic VGN FE31H Webcam Problem in PCs & Accessories

VGN FE31H Webcam Problem

mobymaster — Tue, 08 May 2007 19:24:48 GMT

Got my FE31H today, decided to make a nice clean install. Downloaded the pre-installed drivers and utils from the Vaio site. Installed verything, rebooting each time to make sure all was OK.

When I came to install the camera driver, it installed correctly, and is detected in device manager as : Sony Visualisation Camera VGP-VCC1. The device gives an image when viewing it via the windows camera software however I cant get the camera utility software to run. It gives an error message and then closes. " An unknown error occured. VAIO camera utility will now close".

Everything else appears to work fine. Im running Windows XP Pro, with Service Pack 2 and all updates installed.

Any advise is appreciated.

Ive tried looking for other solutions, but the hotfixes etc dont run on the system, just say its not valid for this system.

Thanks
John

Re: VGN FE31H Webcam Problem

mobymaster — Tue, 08 May 2007 19:28:54 GMT

I should also add, that when the driver is installed for this. The computer does not turn off when told too. It just hangs on the Shutting Down... screen.

Re: VGN FE31H Webcam Problem

Blencogo — Tue, 08 May 2007 21:47:49 GMT

Hi John and welcome to Club Vaio.

The shutdown issue is a known problem in XP with an internal camera fitted.

Have you tried Microsoft Hotfix KB909667 ?

You can download it from Sony FE Downloads USA

EDIT: VGP-VCC1 Camera Driver in case you need it!!

Re: VGN FE31H Webcam Problem

mobymaster — Wed, 09 May 2007 09:08:06 GMT

Thanks for the warm welcome and expert advise :). My laptop is now fully functioning :).

Thanks alot