topic AR31M - Cannot add to Quick Launch toolbar: Windows Explorer crashes in PCs & Accessories

AR31M - Cannot add to Quick Launch toolbar: Windows Explorer crashes

daalavi — Fri, 06 Apr 2007 19:23:39 GMT

Hi everyone.

I have an annoying problem on my AR31M. Each time I try to add an icon to my Quick Launch toolbar, Windows Explorer crashes and needs to restart. This is the error message I get:

Problem signature:
Problem Event Name:APPCRASH
Application Name:Explorer.EXE
Application Version:6.0.6000.16386
Application Timestamp:4549b091
Fault Module Name:SHELL32.dll
Fault Module Version:6.0.6000.16386
Fault Module Timestamp:4549bdb4
Exception Code:c0000005
Exception Offset:0029b83f
OS Version:6.0.6000.2.0.0.768.3
Locale ID:2057
Additional Information 1:8d13
Additional Information 2:cdca9b1d21d12b77d84f02df48e34311
Additional Information 3:8d13
Additional Information 4:cdca9b1d21d12b77d84f02df48e34311

Any ideas how I could solve this?

Thanks in advance!

Re: AR31M - Cannot add to Quick Launch toolbar: Windows Explorer crashes

jumbles1971 — Fri, 06 Apr 2007 23:55:46 GMT

It's not exactly a solution but this is how I did it when the same thing happened to me the other day.

Open Computer and right click in the address bar and select Edit Address .

Type %appdata% and press enter.

Then double click Microsoft , Internet Explorer and finally Quick Lauch .

Copy your shortcut and place it in this folder. It'll appear in the Quick Launch Toolbar.

Re: AR31M - Cannot add to Quick Launch toolbar: Windows Explorer crashes

daalavi — Mon, 09 Apr 2007 13:13:37 GMT

Thanks very much Jumbles, that seems to have done the trick.