topic My windows dont shutdown in PCs & Accessories

My windows dont shutdown

malcriado — Thu, 29 Mar 2007 17:40:39 GMT

Hi,
I Format my vaio fe-31m, but now (after install webcam), windows dont shutdown... "Windows is shutdown" But nothing...

Only shutdown with webcam disable... I need help.. Sorry for my bad english..

Software: Windows xp media center 2005 En.

Portuguese version:
Boa tarde tenho um portátil vaio que acabei de formatar, tudo correu bem até que instalei todos os drivers necessários, reiniciei e aparecia "o windows está a reiniciar", mas encravava o rato nem mexia. Fui desinstalando 1 a 1 até que descobri que é da webcam, tenho-la inactiva e já deixa reiniciar, ou desligar...
Que terá a causar isto?

Software: Windows XP MCE 2005
Hardware: Vaio FE-31M

Re: My windows dont shutdown

kee-lo_ — Thu, 29 Mar 2007 17:45:30 GMT

Have you downloaded all the drivers from www.vaio-link.com?

Re: My windows dont shutdown

Blencogo — Thu, 29 Mar 2007 17:45:37 GMT

Hi malcriado and welcome to Club Vaio.

To fix the problem try this:
1. Click Start, click Run, type devmgmt.msc in the Open box, and then click OK.
2. In Device Manager, expand Imaging devices.
3. Right-click the USB camera, and then click Properties.
Note The USB camera is typically located under Imaging devices in Device Manager. However, the camera may be located elsewhere, depending on the device.
4. Click the Power Management tab, and then click to clear the 'Allow this computer to turn off this device to save power' check box.

There is a Microsoft Hotfix you can try if this does not work

http://support.microsoft.com/kb/909667

You can download this Hotfix from SONY USA but there is only an English version.

Re: My windows dont shutdown

malcriado — Thu, 29 Mar 2007 19:06:14 GMT

i've installed this http://esupport.sony.com/perl/swu-list.pl?mdl=VGNFE570G&UpdateType=Everything (MCE), webcam drivers.. and the same problem...

I do this:
1. Click Start, click Run, type devmgmt.msc in the Open box, and then click OK.
2. In Device Manager, expand Imaging devices.
3. Right-click the USB camera, and then click Properties.
Note The USB camera is typically located under Imaging devices in Device Manager. However, the camera may be located elsewhere, depending on the device.
4. Click the Power Management tab, and then click to clear the 'Allow this computer to turn off this device to save power' check box.
But i dont have Power management tab, and power man. is installed on my computer..

I think that i have the last webcam drivers...

Re: My windows dont shutdown

Blencogo — Thu, 29 Mar 2007 19:31:42 GMT

Have you tried the KB909667 Hotfix from HERE

It may not install if you are using a non-English OS.

Re: My windows dont shutdown

malcriado — Thu, 29 Mar 2007 19:52:08 GMT

It works.. eheheh many thanks for all

Vaio rulez

Re: My windows dont shutdown

Blencogo — Thu, 29 Mar 2007 21:09:22 GMT

Vaio rulez

A good result !!!

Re: My windows dont shutdown

kee-lo_ — Thu, 29 Mar 2007 22:29:45 GMT

Glad you got it sorted.