topic Re: Touchpad problem on VGN-FE21B in PCs & Accessories

Touchpad problem on VGN-FE21B

phoenix18 — Sat, 12 Aug 2006 11:32:33 GMT

Why does my touchpad not work anymore, all at once???

I have a wireless usb mouse connected to my vaio. the mouse and the touchpad worked both contemporary without problems. all at once the touchpad does not work anymore. i tried everything that was described in the documentation. but nothing worked. i also checked the BIOS but there was no hint about the touchpad.

Is there anybody who had the same problem?

thanx for your help:smileyhappy:

Re: Touchpad problem on VGN-FE21B

Twisted-Rizla — Sat, 12 Aug 2006 11:55:00 GMT

Have you been licking it?

Re: Touchpad problem on VGN-FE21B

Thalamus. — Sat, 12 Aug 2006 16:54:46 GMT

Hi phoenix18,

Welcome to Club Vaio,

You may find this thread on a similar problem of interest...:smileyhappy:

Re: Touchpad problem on VGN-FE21B

phoenix18 — Sat, 12 Aug 2006 20:13:40 GMT

Have you been licking it?

...yes twice. enjoyed it!

Re: Touchpad problem on VGN-FE21B

Twisted-Rizla — Sat, 12 Aug 2006 23:58:55 GMT

Can I have a go?

Welome to the Forum by the way. :smileygrin:

Re: Touchpad problem on VGN-FE21B

phoenix18 — Sun, 13 Aug 2006 13:35:33 GMT

...thank you!

I followed the discussion behind your link, but unfortunately the problem described there are of different nature.

Re: Touchpad problem on VGN-FE21B

Thalamus. — Sun, 13 Aug 2006 18:29:25 GMT

Hi phoenix18

What hardware is listed in the Mice and other pointing devices section in Device manager...?

Re: Touchpad problem on VGN-FE21B

phoenix18 — Mon, 14 Aug 2006 15:54:09 GMT

hi thalamus,
there is only the indication "HID conform mouse" thats all.
the mouse that i have attached externally is a Microsoft USB wireless optical mouse. the mouse works properly. the thing is that when i remove the mouse then the touchpad is also not available. even when you start up the computer without the connected mouse.
thanx and have a nice day

Re: Touchpad problem on VGN-FE21B

Thalamus. — Mon, 14 Aug 2006 21:35:39 GMT

Hi phoenix18,

I think that's your problem, you should have an Alps Pointing Device mouse driver installed on your FE21B...:smileyhappy:

Goto Device Manager, double click Mouse and Other Pointing Devices.

Then right click once on HID conform mouse and select properties.

Select the 'Driver' tab and click on Update driver.

A new Hardware Update Window will appear, select Install from a list or specific location (advanced) and click next

The window now changes select 'Don't search I will choose the driver to install' and click next.

If 'Alps Pointing-device' (possibly Alps Pointing-device for Vaio) appears in the new window, select it and click next.. (if the 'Alps Pointing-device' does not appear in the list remove the tick from 'Show Compatible Hardware' and select Alps Electric from the Manufacturer column then 'Alps Pointing-device' (possibly Alps Pointing-device for Vaio) from the model column and then click next.