https://community.sony.lt/t5/other-tvs/sony-bravia/m-p/3948770#M57297 <P><a href="https://community.sony.lt/t5/user/viewprofilepage/user-id/1038553705">@MariaFBV</a>&nbsp;</P><P>&nbsp;</P><P>Did you buy the TV direct from Sony?</P><P>&nbsp;</P><P>Otherwise, you should be contacting the retailer who sold you the set, not Sony as the manufacturer.</P> Sat, 15 Jun 2024 07:32:54 GMT royabrown2 2024-06-15T07:32:54Z https://community.sony.lt/t5/other-tvs/sony-bravia/m-p/3948706#M57296 <P>I bought a Sony Bravia TV and it was delivered completely during the weekend. It was fine on the outside but when I plugged in the power cable, the screen light up with a series of lines and odd colours showing it was faulty. I contacted Sony immediately. They took their time to reply. I had to chase via the phone and they have been delaying any action by asking me for several pictures, one after the other. A week has passed and no one confirmed when the faulty tv would be picked up and confirmation of a refund. To make things worse, I asked to speak with a customer relations manager and until today I have not heard from them. Terrible service. I would recommend at all costs to avoid Sony and their products.&nbsp;</P> Fri, 14 Jun 2024 12:24:48 GMT https://community.sony.lt/t5/other-tvs/sony-bravia/m-p/3948706#M57296 MariaFBV 2024-06-14T12:24:48Z https://community.sony.lt/t5/other-tvs/sony-bravia/m-p/3948770#M57297 <P><a href="https://community.sony.lt/t5/user/viewprofilepage/user-id/1038553705">@MariaFBV</a>&nbsp;</P><P>&nbsp;</P><P>Did you buy the TV direct from Sony?</P><P>&nbsp;</P><P>Otherwise, you should be contacting the retailer who sold you the set, not Sony as the manufacturer.</P> Sat, 15 Jun 2024 07:32:54 GMT https://community.sony.lt/t5/other-tvs/sony-bravia/m-p/3948770#M57297 royabrown2 2024-06-15T07:32:54Z