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Sony Xperia 10 II software

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AlexManea.
Explorer

Sony Xperia 10 II software

Hello,

 

I am facing some issues with my Xperia 10 II.

Since the update to Android 12, it moves very very slow. 

Here are some of the problems:

- the transition through applications is very slow.

- when I unlock the phone, the clock widget is visible for a second on the main screen.

- when I try to call someone, it takes a while until the call screen appears.

- if I use a black wallpaper, in low light at the top of the screen you see small gray squares instead of black.

- the phone has not received an update since May this year :slight_smile: -> main reason for quitting Sony!!

Did anyone confronted with this kind of problems?

 

Have a nice day!

6 REPLIES 6
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EMS_MO72
Community Team

Hi @AlexManea

 

Sorry to hear you're facing that, why don't you try the steps here since you started to face all of that after the update: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-10-ii/articles...

Also, did you try to contact Sony regarding the grayesh squares on your screen, I thin you need to let them know about that if you didn't 🤔

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AlexManea.
Explorer

Hello,

 

My apps are up to date.

I restarted my phone several times in these period of time.

If I buy a Sony, I don't think that I need to do those extra steps to solve my problems.

If i want to make those extra steps, I will buy a Dodgee for way more less money.

I repeat: since May I didn't received any update. We are in August.

When did you received your last update?

About the grayesh squares:

Yes, i already contacted Sony. It isn't about the screen itself. The screen works perfectly fine.

 

Best regards,

 

 

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EMS_MO72
Community Team

Hi,

Actually, software updates are released at different times depending on the operator, market, region or country, so i don't think they're released to all devices at the same time but you will receive them for sure, it's just a matter of time. 

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hukcelmic
Member

Try a factory reset, belive me it works!

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AlexManea.
Explorer

Hello,

 

I have done a factory reset.

Indeed, it fixed my software bugs but didn't solved the security updates patches > still on May 2022 :).

I give up, I'll never buy a Sony phone in the next decade.

profile.country.RO.title
AlexManea.
Explorer

Hi,

I know that updates are coming in by different criterias.

But I have done a factory reset and nothing.

My security patches are still on May 2022.

We are at the end of September. We can't speak about a matter of time.

Don't you think that Sony itself it's the main problem here?