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Apps will not load on Youview! Example of Problem Any Ideas?

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Richard654654
New

Apps will not load on Youview! Example of Problem Any Ideas?

2017-09-08 23.00.58.jpg

3 REPLIES 3
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LightFoot
Specialist

Apologises for asking the obvious. Have you tried a reboot (hold in the remote power button untill it reboots)?

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royabrown
Enthusiast

And if that does not solve it, then having done a Factory Reset in the Settings menu is a sine qua non before posting again.

 

It may well still be the app itself, but Sony would ask you to do the Factory Reset first off, so best get it out of the way.

 

 

YouView Superuser, but not an employee of YouView, nor retained by them for this purpose. It's purely me speaking
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Risc0n
Contributor

Reset the network settings. Clear app cache under setting > storage and reset > cache.