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Sony Bravia No longer displaying Dolby Vision
Hi. I have the SONY Bravia KD49XH9505BU, bought it about 2 weeks ago. At first it was fantastic and watching things in Dolby Vision (Disney+) was incredible. However, since an update was installed 24th Feb, Dolby Vision is no longer available when watching Disney+. The picture is nowhere near as good as it was. I have restored factory settings, rebooted my router and SkyQ box and nothing has worked. I think I may have to send it back. If anyone has any ideas that would be great. Thanks.
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Hi,
Can you please check in the Google Play Store if the Disney+ App is up-to-date?
Cheers
Peter
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Hi Peter. It is. But I watch through the SKYQ Box. When I bought the tv 2 weeks ago the content was displaying as Dolby Vision. I have spoken with Sony who couldn't offer a solution and I have done 2 factory settings as well as rebooting our router and the box itself. The TV only displays DV content from the blu-ray player now.
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SkyQ doesn't support Dolby Vision at all (and never has done, the best it does on v2 and v3 boxes is HLG). The Disney+ app has lost 4K support on a range of apps recently, but these are being added back after the release of Star for some reason).
If I watch Disney+ on the AppleTV it reports as DV the same as on my Bravia (XH8505), but Sky Q is HD (it was UHD in the past from memory).
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It does indeed
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Hi, the app does display DV even through the SkyQ box. At least, the TV did give me the option. Then it stopped.
I can watch DV when on D+ and Netflix apps through the TV so all is well. What I didn’t know was that D+ stop some films having the option of DV, randomly.
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It does. It’s my first android/UHD tv so a few things were confusing. For example, Avatar was Dolby Vision on Disney+ when I first watched it but now it isn’t. It’s nothing to do with the TV but to do with decisions made at Disney.
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I can assure you that no Sky Q box has ever supported an HDR format above HLG. Therefore, you cannot have watched D+ in DV via the Sky Q box.
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Ok