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Sony xd8599 Clouding

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Dougyboy73
Explorer

Sony xd8599 Clouding

just noticed clouding at bottom of screen, anyone else had this? And I’d there a fix?75B8F13A-26C2-43E3-B7DB-7F2195A6E99B.jpeg

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3 REPLIES 3
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rooobb
Expert

AFAIK you can do nothing to correct an issue with the backlight system like this

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Joe_Dohn
Specialist

@Dougyboy73

 

I agree with @rooobb

 

There's always the possibility this is caused by a power or software glitch so you can try the basic power cycle reset, restart, software update and factory restore.

 

But, in most cases it's either something that is considered within factory tolerance or a repairable issue, so I'd recommend you reach out to the Sony support reps after trying the basics.

 

Hope this helps!

 

- JD

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Dougyboy73
Explorer

Thanks for the responses, very disappointed, thought Sony built to higher standards, will bear in mind when I have to replace