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Loss of BT and Wi-Fi

nnmka
Visitor

Loss of BT and Wi-Fi

Hi! After updating to 6.0, this phone has turned into a nightmare! I can not use the Sony Xperia C5 Ultra Dual with Sony SmartWatch 3. When the Bluetootn you Wi-Fi hours in sleep mode all the time lose the connection with your phone. I turn on the phone and see what you Bluetootn Wi-Fi reconnect. On Android 5.1 was not a problem. Recovery through Xperia Companion does not help. Watches are now forced to lie on a shelf and not be used. Firmware: 29.2.B.0.129 (E5533). What to do?
The sister of the same phone. I checked on Android 6.0.

Checked clock Xperia Z3 and everything works fine, but do not work on the C5 Ultra Dual with Android 6.0
problem in a future firmware Will corrected? Or do I change the phone?

I tried to solve the problem as follows:

http://talk.sonymobile.com/t5/Xperia-C5-Ultra/Marshmallow-issues/m-p/1171171#M1902

But it did not help.

 If you do not include Bluetooth, the Wi-Fi works well, but without Bluetooth can not use the Sony SmartWatch 3 and sync them with your phone.

Sorry for my english, I'm using Google Translate

22 REPLIES 22
Jonas
Master

I fully understand that it's frustrating and that you are disappointed. Slightly_frowning_Face

I'm sorry I can't help you with market specific inquries.

Let me know if there is anything else I can help you with!

Javi78380
Visitor

I have been having problems with my c5 ultra Bluetooth it's a nightmare after the update. I have done numerous software repairs and I have sent the phone in twice and finally got the mother board replaced so it's like a new phone and I'm still having the same issue this is really frustrating I love the phone but not the software.
Jonas
Master

Hi @Javi78380,

I'm sorry to hear about your phone. Slightly_frowning_Face

Could you please elaborate on what troubles you are experiencing with Bluetooth after updating your phone? And which accessories are you pairing with your phone?

Keep me updated! Slightly_smiling_Face