mobile network not working

[keminoz]

My3g mobile data network not working. I need to.turn on my wifi everytime i want to access internet
Very troublesome

[_alexdon_]

Have you downloaded internet settings?

[Jake-SonyXperia]

Hi keminoz,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Perform the following to download the Internet settings.

Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose network carrier.

Once done, try using the Internet.

[keminoz]

Done..a few times. Setting APn als done.

[Jake-SonyXperia]

Then you may need to contact your network carrier, this may be an account issue. This could also be a SIM related problem.

I suggest you call the network first, failing this try a new SIM within the device.

Let us know how you get on.

[keminoz]

Done. I call my network carrrier my SIM is okay no.problem. They guide me on the settng done but still.problem with my.mobile data. They ask me to go.bck to phone dealer and set the phone. I went n the dealer said phone settng is already correct n ask me to check with my network carrier. It seems my problem not fix.

[keminoz]

I nver had this problem.with other phone. First time try sony n got stuck with this problem

[Jake-SonyXperia]

Hi Keminoz,

Sorry about the wait, have you tried an alternative SIM card yet? as this sounds more like the SIM itself that is no longer working correctly with this device.

[keminoz]

finally. it got fixed.

i went to my network operator. Change my sim card and it works fine.

tq to those who response to my post@ problem.

🙂

[Jake-SonyXperia]

That's great news, I'm glad you where able to resolve this problem