Join now - be part of our community!

new update and phone is down!!!

altan95
Visitor

new update and phone is down!!!

c5 ultra's new update is bad bad bad!!! main menu is terrifiying. after do the update i cant answer calls mostly phone is freezing there is a screen issue, image distortion i cant even open the screen lock phone is freezing !!! release new update about these topics. i reset phone and did everything cant fix it!

6 REPLIES 6
YoGem
Leader

@altan95 did you try rebooting your phone in safe mode, did you see any improvements? More than doing a software reset I advise to run a software repair using Xperia Companion and check how your phone behave before installing any other app. I can witness that the C5 works wonderfully without any glitch or issue after a software repair but I do confirm that without doing so it will misbehave.

altan95
Visitor

i tried companion there is no result its still same

altan95
Visitor

and now i tried reboot in safe mod its still same...

YoGem
Leader

@altan95 try removing SD card and sim card, reboot and check if it keep freezing. 

altan95
Visitor

still same 

altan95
Visitor

How can I go to before version of the phone