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not charging and shutting down

BahdetLab
Visitor

not charging and shutting down

My phone just shut off on its own, when i tried plugging it in on the wall charger,the red light from the LED is showing then the phone restarts on its own then after reaching the homescreen,the phone will shut down again and it doesnt take a charge,dunno wat to do

12 REPLIES 12
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Uliwooly
Expert

This might an obvious solution but what if you try a different PC?

BahdetLab
Visitor

My phone is charging now but for a couple of minutes only then it'll stop then it will charge again, i also tried this while my phone is on and it causes my phone to shut down when it stops chargig, so i guess its more of a battery issue than a software. If by any chance that i will try to reload the software, how long it will take?
Phy
Legend
Legend

@BahdetLab 

If you have a fast internet connection it should take about 20minutes