screen is in blank

[kimi]

HI admin,

Plz fix my problem..... mob screen is in blank, i cant able to restart or on.......whn i use to on the mob is show blank screen .....wheather it is in on or off.... when i receiv call the mob ringing but display is in black...kindly resolve my issues.

Regards,

S.Vinod.

NOTE: IT'S A VERY NEW MOB JUST 4 DAYS BEFORE ONLY I BOUGHT IT.....

[Jake-SonyXperia · Accepted solution]

Can you try holding down the Power key and the Volume Up key and allow the device to restart, if the issues continues, I suggest taking the device back to the place of purchase.

Don't forget to mark posts that answers the topic as Accepted Solution. 
If you find any post helpful, press Kudos.
What are your thoughts about this forum? Let us know by doing this short survey.

[kimi]

i tried it ...but it is still not wrking.........

[AbhinavxperiaC1]

Same problem.. i was talking on ohone, ends call.. and my screen never showed up after that..
my LED notification light is still working.. sound vibration everything is fine.. but no display..
even Power + Up volume key not working..
what should i do?

[mustang2011]

Repair your phone software through SUS.If problem persists, go to Sony repair centre.

[naveenbabu]

I got this same problem. On phone calls, the Screen goes blank 50 % of the time. Dont know what the problem is. And the only way to cut the call is from the other user. else the call will continue. 

at times if i press and hold the power button for some time the screen blinks for a sec and i would be lucky if i could end the call at the moment and i will be able to see the screen again. 

This bug drives me nutts most of the time. 

[bv]

same problem for me also,i brought this phone only before 3 days,.

2day i gone service centre and got DOA  after a long fite with thm,while am sitting over service centre more than 20 people comes with xperia c havng same problem .this is a internationely flop model.

[SundarAshok]

I am also facing this problem from the day I bought. Proximity sensor issue(often) and mobile screen goes blank sometimes(2 times so far in 40 days).

Here in coimbatore, service center is too worst.

However I like this so much and dont make me to take some other phones.

please provide a solution.

[SamZee]

I had the same problem of screen blacking out after calls got connected for both outgoing and incoming calls. And after call ended, screen refused to light up even after several pressing of power or volume buttons. One feature that I had all this while is that I had enabled STAMINA mode so that during phone standby, mobile data, blue tooth, WIFI are disabled. But I think this is where the problem lies.

I disabled STAMINA mode and then got someone to call me. After answering the call, I observed that the screen still remains lighted up and subsequently I was able to end the call normally by pressing the on-screen End button. You might want to give this a try and verify to see if it works for you. Happy Holidays everyone!

[Renga]

TRY BACK LIGHT "ON"

This will solve the problem, not STAMINA mode. I have fixed this by switch on back light.