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importing problems from cymber-shot

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sallymar
New

importing problems from cymber-shot

I've always just put my cyber-shot into the USB on my Lenovo and imported photos.   This time it's not recognising the most recent photos on the camera. It pulls up this;

 

F:\  - this one shows nothing

PMBPORTABLE - this doesnt work

E:\ - this one only shows photos up to one year ago

 

Sometimes I get an error message saying G:\\ - that I don't have an app for this.

 

can anyone help?

2 REPLIES 2
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Sean_Mc
Moderator

Hi Sally,

 

Welcome to the Sony Community.

 

Can you let me know the model number of your camera?

 

Best wishes,

 

Sean Mc

profile.country.GB.title
sallymar
New

It's the Carl Zeiss from around 2011