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dvd playback problem vgn-b3vp

pacify
Visitor

dvd playback problem vgn-b3vp

Dear All, I have just purchased a new vaio vgn-b3vp. I have bought some dvds to watch, but I am having problems. Firstly, they would not play at all with intervideo windvd 5 (supplied) or vaio zone software (vaio zone would ask for a password, I never set a parental control password to begin with, but even after setting one up and entering it, I still couln't play the dvd). I decided to dowload intervideo windvd7, and it played several programmes on the dvd (a Seinfeld dvd), but only the first two, I have tried other disks, and also returned the disks to the store and exchanged them in case it was a problem with the disks but the same happens. I have downloaded all the updates, but am still finding problems. I have never had a sony product before, nor any kind of dvd player and am quite inexperienced. I have written to e-support for help but had no response. Would be very grateful for any help from the forums. Thanks.

2 REPLIES 2
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kee-lo_
Member

Seinfeld, good choice!

Strange isn't it? One player will play it, another won't
I suggest cleaning the lens with one of those DVD lens cleaners

pacify
Visitor

Thanks for taking the trouble Kee-Lo I'll try it and let you know.

Phil.