New Laptop freezing

[Woodenhorse]

Hi all
Got myself a "A317m"
Works fine apart from when playing games I get a screen freeze, sometimes accompanied with a blue screen of death and restarts.
Error logs point to the x600 ati card, driver or hardware fault.
I have tried it with 3 different games and crashed on all three, dvd's have no prob.
My questions is has anybody else had this prob, would ati drivers help (from there website) as there are no updates from sony.
How do you isolate this kind of problem, what can I do to see if its hardware or software related, not sure if I can play these games in safe mode with standard vga drivers.
Cpu temps are @ 55-60 idle????? Is this normal for a centrino 1.7

Error codes are useless as they they don't pinpoint to anything when you research them. Unless you are a TSE.

Any responses apreciated

PS I have blowed any dust out of fan/vents with compressed air, not that I think they needed it.

Is it time for RMA already???

[kee-lo_]

I'd give them another call.
Sounds like that mouse thing is frustrating

[Woodenhorse]

I called them and they didn't offer any help on the above problems apart from saying do a recovery which i already have done, and to reinstall the utitlities from there website, they said they are looking into the problem with the website.
They also said that if the games are causing problems they wont help cause its clased as third party software, in other words this laptop has not been built to install games lol.
Basicly another faulty Laptop and no support again.

[kee-lo_]

Thats pretty lame - so is it going to have to go back to France again?

[g33]

hey all i have an s3xp with as u guys will probaly know has the not so brilliant nVidia Go 6200 graphics card and since ive had it new i have installed the Half Life 2 pack and tend to play Counter Strike and HL2 Deathmatch, more to the point the so called 'blue screen of death' has occurred with freezing and instant restart on many occasions, more towards the beggining of the laptops life (it hasnt happened for a while mind u, maybe cos i havent played it for a while?! or the 2 graphics card updates sorted it???) howvever at the time i thought it was no biggie but now ive read this should i try and do something about it? the thing is as its fine at present maybe i am pushing my luck, oh yeh my keys on my keyboard seem to wobble slighlty if i press them ever so lightly they squeak on their springs? what should i do? and how do i go about trying to get it sorted, the keyboard is probably p1ssing me off the most...