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VGN-AR31S RAID Volume Failure

theblondeone
Visitor

VGN-AR31S RAID Volume Failure

i have very recently bought a VGN-AR31S laptop and all was working perfectly. however about 2 days later the latptop crashed and when it rebooted a message in the bottom left corner of the screen told me that the RAID Volume 0 was failing. now whenever i turn the laptop on the message always appears. i've been ensured by the support team on the phone that there isn't a hard drive problem, and i can turn it off so the message doesn't appear but surely with a brand new laptop that is only about 4 days old this shouldn't be the case. any ideas/suggestions? i'm not exactly computer savvy so don't know the ins and outs of hardrives and RAID problems!

5 REPLIES 5
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kee-lo_
Member

You could do a system restore, then you'll see if it's hardware related.

theblondeone
Visitor

did one as soon as it happened but the message still keeps coming up. thanks for you help though.

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kee-lo_
Member

Have you done the Hard Disk Diagnostics in VAIO diagnostics?

theblondeone
Visitor

yes tried this last night, but still didn't work.

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kee-lo_
Member

As it's so new I would return it to the shop and ask them to swap it.