Join now - be part of our community!

Android 7.0 and google play

Lesley585
Visitor

Android 7.0 and google play

I have just updated to android 7.0 and the play store no longer loads.

On Googling the problem I decided to install a version that was supposedly the right one for nougat. At first I kept getting a, message that the file was corrupt. I then disabled the original version and tried again to install the new version. It did install but still does not open. I also saw references to the need to have the right version of play services. I found what seemed to be the correct version of it and had the same problem of a "corrupt file". I can see no way of disabling the app so now I'm stuck. 

For reference I also went the route of clearing data and caches, altering the time, using the battery saver,....no difference.

Help!

 *** Just solved my own problem with a soft reboot. Should no doubt have done that first.  Why didn't Google tell me that?!! ***

1 REPLY 1
profile.country.GB.title
Uliwooly
Expert

@Lesley585

rebooting an electronic is usually the way to go to narrow down the issues.