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rapid battery discharge. unacceptable.

Lumpy
Visitor

rapid battery discharge. unacceptable.

I've searched the internet and this forum and nothing has worked. The phone did a funny a short time ago and needed a hard reset and restore from back up to get contacts back. Ever since the battery life has been minimal with rapid discharge even when not using many apps. The main issue is below 50% where it can plummet to switching off in a matter of minutes. From 20% the battery will drop 1% every 5 seconds or s, sometimes quicker. Plugging a charger in often shows 25% or similar when restarted. Tried all the stuff I could find. No apps running but screen on low does the same so it's not app use and I've checked that too. Seems coincident with reformat but may not be. Help please as it's becoming unusable. Cheers, mac

10 REPLIES 10
CameronT
Champion

@Lumpy, thank you for this. I still believe the best solution is to arrange a repair with your Local support team.