SONY WH-1000XM4 Bluetooth

[Terwaan]

I want to connect my Sony WH-1000XM4 to my laptop. However, when searching for new Bluetooth devices, my laptop does not detect the XM4. Any suggestions to solve this issue? And yes, my Sony is 'on' when trying to connect both devices.

[IamNic]

Hello @Terwaan,

your headphones being "on" is not sufficient.

When they are off, press the on/off butzon until the voice says "bluetooth pairing" - then they are discoverable.

- Nic

[HannahEd01]

Hey Terwaan, do they connect to other devices?