I am writing to report an issue with my Sony WH-1000XM5 headphones. Over the past few days, I have been experiencing random interruptions while using them.
Initially, I thought it was accidental touchpad activation, but I've recently discovered that a neighbor's device is
exploiting/spamming some bluetooth protocol to intentionally disrupt my connection. This has resulted in both music playback pausing/playing randomly and calls being disconnected mid-conversation.
I have already tried the following troubleshooting steps:
* Restarting both my headphones and the connected device.
* Updating the headphones' firmware to the latest version.
* Factory Reset
Unfortunately, none of these solutions have resolved the issue. The interference is persistent and significantly impacting my ability to use the headphones effectively.
I would appreciate your assistance in resolving this problem. Please advise on any further troubleshooting steps or potential solutions.
