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XA1 goes to sleep not charging and orange led

SOLVED
sami82
Visitor

XA1 goes to sleep not charging and orange led

Put it in the charger over the night when walk up found it not responsing and orange led blinking with no sound abd not reciving calls

1 ACCEPTED SOLUTION

Accepted Solutions
CameronT
Champion

I see. Please try holding the power button and the volume up button at the same time until it vibrates 3 times.

View solution in original post

6 REPLIES 6
CameronT
Champion

Hi @sami82, welcome to the community. I am sorry to hear about this.


After you restart the phone, is the call functionality back? And can you charge it now?

sami82
Visitor

Can not restart it and not receiving calls with the continous orange led blink

sami82
Visitor

Not charging as well

CameronT
Champion

I see. Please try holding the power button and the volume up button at the same time until it vibrates 3 times.

sami82
Visitor

Thanks bro that worked. Would you explain what was that trick 

CameronT
Champion

Glad to hear that fixed it @sami82 Slightly_smiling_Face  That button combination is a force shut down. Basically, we restarted your phone.