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Alt Master Reset?

Not applicable

Alt Master Reset?

Okay so I know about the regular master reset process through the phone, and I also know about the master reset through the PC Companion. I have locked myself out of the phone with the pattern lock, and when it asks for the Google account it will not accept my username and password. I have reset the password through Google and still nothing. I tried to perform the master reset through PC Companion but when I get to the update screen it says internet connection failed. I have called the internet provider and they could not fix the issue. I just don't feel like having to send the phone off to SE because I really don't trust it at all. If anyone knows an alternate method of performing a master reset on the SE Xperia X10a please let me know.

3 REPLIES 3
Not applicable

in password wright "null" try this out.

profile.country.GB.title
Uliwooly
Expert

PC Companion is down, and according to SE support staff they dont know how long it'll be down. try using SEUS and once it tells you, you have the latest detail, click repair.

Not applicable

Thank you, thank you, thank you! I've been trying to get into the phone for about 2 weeks, and i wish SE would have told me this when I called instead of giving me the run around.