camera

[pouya8844]

i have problem with my camera when i wants to taking a photo the camera just freezes and  i lock my phone and unlock it the photo seems not to be saved. could plz help me what am i doing to solve my problem

[Uliwooly]

Where are you saving the pictures? internal storage or an SD card? 

also try this 

settings > apps > all > camera/album > clear data > check again 

[Jake-SonyXperia]

Hi pouya8844,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

If the problem persists, I then suggest performing a software repair on the device. Please see the instructions below.

Make sure to perform a backup using PC Companion before completing the instructions below.

1. Download the PC Companion software from PC Companion and install it on your PC.

2. Install and open PC Companion then select Support Zone.

3. Phone Software Update.

4. Start.

5. Repair Phone

6. Continue

7. Accept data removal

8. Next

9. Wait for prepare

10. Select Phone

11. Follow the connection steps 

I apologize for the inconvenience this may cause.

[Florynaa]

Hello ! I have bought sony xperia z1 compact a week ago, i have some problems concerning the camera, to be more clear ,

clarity of the pictures is not even 5 mp when it is set to 20 mp.... When you are ready to make the picture , the clarity is very good, but after pressing the button and taking the picture, the clarity is lacking... Is anything i can do?Are there any settings that i can make? Or it's a technical problem? 

Thank you !

[_alexdon_]

Are you focusing before taking a photo? Have you tried to enable image stabilizer?

[Florynaa]

Focusing yes, i've tried and nothing ,,,but the image stabilizer where do i find  to enable?

[_alexdon_]

Go to camera,tap on 3 dots when on manual mode and scroll down.There is image stabilizer.

[Florynaa]

I've tried now ,still not the same quality as when you see  through the camera lens...it's look like pixeled...

[_alexdon_]

Try settings-apps-all-camera,force stop and clear data.Restart. Set the camera again.

[dandy63]

Hi, are you on the newest software.......