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isahil

i have a sony xperia Z2 and i have recently detected a problem that it doesnt accept all simcards ... i Live in Denmark and i have tested with TDC and Lycamobile works perfectly but other networks like Vectonmobile or Lebara doesnt work can any one help please.

Thommo

Is your phone unlocked to all networks or to only a few - Here in the UK certain networks have an agreement to allow other networks to use SIM cards in there phones - Those that aren't in partnership can't

Jake-SonyXperia

Hi isahil,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

When you input a SIM card that does not get detected, does the handset ask for any type network code?

If it does, then we can advise that this is a network locked product.

Please let us know.

isahil

hmmm that might be the case the phone was used on EE network but when i checked with Sony it doesnt seems to be locked to a network its fully unlcoked phone. if you can see the picture it clear that voice and text services are blocked ... how dont know ... Lycamobile which was previously using TDC network was perfectly working fine but since they switched to TeliaDK now i cant use their network which i dont understand why.

isahil

Hi,

when i insert the simcard it accept the simcard full signal and even the data works the only problem is that the voice and text serivices are out of service. cant receive and or send calls and text messages.

thanks every one for your help.

Note: i even talked with a sony representative and he said the phone is not lock or anything but still dont know whats wrong and on the other hands i tried 4 carries here in Denmark out of 4 only 1 works which is TDC Denmark and the rest which is Vectonmobile, Lycamobile, and Lebara doesnt work