Clock not updating

[vivek11]

Hi Support,

I have problem in my sony experia M.

Problem is the clock is not updating when mobile is in sleep mode.

Due to this i am facing Alarm issue also.

Kindly look into this.

Thanks,

[Uliwooly]

When you say sleep mode? do you mean when the phone is off? if you shut down the phone the alarm won't work, not the Xperia M or any Android for that matter. 

[vivek11]

I mean to say that mobile is in lock state.

[vivek11]

Please help me to come out of this problem.

Thanks,

[Uliwooly]

and the clock will be when you press the power key ? 

[vivek11]

Yes, it refreshs after the unlock.

[Stratosv7]

Hi Vivek,

When you press the lock key on your device to prompt an unlock does the time suddenly change? 

So:

Device is locked

when key pressed to unlock time is changed very quickly to the correct time.