Join now - be part of our community!

Front camera / secondary camera problem

viruskaka77
Visitor

Front camera / secondary camera problem

can u help me? my phone have problem with front camera. when i check serivce *#*#7378423#*#* and i check secondary camera it say your device does not support this function. and in my phone it not appear icon to switch front camera.

1 REPLY 1
Alexander1
Champion

Try to clear data for camera under settings > apps > all > camera > clear data. Restart the phone and try again. 

If the problem persist, try to start the phone in safe mode: 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If experience the same behavior in safe mode you should repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software >  "Repair phone".