Join now - be part of our community!

My Xperia E camera can't connect

FarhanAlifian
Visitor

My Xperia E camera can't connect

I have xperia phone 'and the camera can not connect, when I was clicking the camera icon out '' unfortunately the camera has stopped'', how I fix it please help me ps:sorry for bad english
3 REPLIES 3
Alexander1
Champion

Clear data for camera under settings > apps > all > camera > clear data. Turn off the phone, remove the SD card from the phone. Start the phone again and try to access the camera. 

FarhanAlifian
Visitor

still not work Slightly_frowning_Face

Alexander1
Champion

In that case I suggest that your repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software >  "Repair phone".

If the problem still persists you should have the phone examined by a service center. For more information, please contact your local Xperia support team:

http://www.sonymobile.com/global-en/support/contact-us/