Join now - be part of our community!

Not able to upgrade android version

Satish89
Visitor

Not able to upgrade android version

HI Sony Support  Team,

I am a new user of SonyXperia U. I bought mobile yesterday and tried updating my mobile from 2.3 to 4.0. I Installed Sony PC companion. and tried the process of Updting. But everytime after prepare step (step no 2) it asks me to diconnect my phone and then switch off and connect again by pressing down volume button. But nothing happens after that(only my cell gets starts charging again). Is there drivers to be installed.. Or is there anything else I m missing? Please help me solve the issue at the earliest.

6 REPLIES 6
Sam
Legend
Legend

Does the phone remain off and give you a solid green notification light at this stage?


What are your thoughts about this forum? Let us know by doing this short survey.

roldan0716
Visitor

Any update for Xperia U Movistar - Peru? Android 2.3.7 Number compilation 6.0.B.1.564 Model ST25a

profile.country.GB.title
Uliwooly
Expert

@roldan0716 is your phone network branded or was it network branded (locked to a carrier)?

hassanawan
Visitor

I am on 2.3 wanna to upgrade to ICS, but PC Companion says your device is up to date!! how can I/we upgrade our xperia U to ICS?? Please help me/us to solve this issue. Thanks

Sabari_san
Visitor

Hi Team Sony,

i face exactly same problem when tried updating software... onto Xperia U.

pls give me a solution as soon as possible.

thanks,

Sabari

HI Sony Support  Team,

I am a new user of SonyXperia U. I bought mobile yesterday and tried updating my mobile from 2.3 to 4.0. I Installed Sony PC companion. and tried the process of Updting. But everytime after prepare step (step no 2) it asks me to diconnect my phone and then switch off and connect again by pressing down volume button. But nothing happens after that(only my cell gets starts charging again). Is there drivers to be installed.. Or is there anything else I m missing? Please help me solve the issue at the earliest.

profile.country.RO.title
_alexdon_
Expert

Check sony update service too.

alexdon