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Problem waterproof for xperia z3

oneclic
Visitor

Problem waterproof for xperia z3

Hello,

I bought an Xperia Z3  15 days ago, and when i tryed to put him in the water ( 5 cm of water in 40 seconds ) I remarq that the screen tactile was disabled , after that I remarq water entered by the speakerphone (look the image joined) . and Now the phone is broken, The screen is black.

The phone has been damaged.

So I'm asking if it can be considered by the warranty ?

thank youxperia-z3-2.jpg

7 REPLIES 7
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Uliwooly
Expert

Contact your local Xperia care and request a vacuum test

http://www.sonymobile.com/global-en/support/contact-us/
Curnow1
Contributor

Im not sure i can't see the pic because mods have to publish it but it might only be considered by sony if they will do a diagnostic test if they will see a leak and if the waterproof was a fail they might replace it. But if flaps wherever not properly closed then 😕 forget
oneclic
Visitor

thank you

khnylie
Visitor

Why does my xperia Z3 keeps on reeboting by itself a lot of times?atleast twice a day or more...
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_alexdon_
Expert

A faulty SIM can cause this.

alexdon
khnylie
Visitor

What do u mean sir...please elaborate more..and what can i do about it?thanks for the reply..
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_alexdon_
Expert

What I meant is that you might need a new SIM card for your device.

alexdon