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Problems making phone calls after update

Haniff
Visitor

Problems making phone calls after update

i am xperia go user..i have a big problem ,,my phone got freeze when i try to answer a call,,,its happen when i upgrade to JB,,
for your information i was fix my phone using update service and its work for a while and the problem happen again after a week,,
plz i really love this phone

6 REPLIES 6
Alexander1
Champion

Do you experience the same problem if you start your phone in safe mode: 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Haniff
Visitor

no phone call problem when i put the phone in safe mood,,so how a solution?

Hampus
Champion

If it works fine when the phone is in safe mode there is a third party application that is causing the problem. I suggest you take a look at your downloaded applications to see if you can determine which app that is causing the problem.

Go to Settings > Apps > And you will end up on the tab "Downloaded".

Haniff
Visitor

thanks for your information now i will try uninstall the third party applicaton..
thanks for your consideration.. Slightly_smiling_Face

HfzlHkm
Visitor

Hi, can i know what kind of third party applications that usually cause these call problems?
Alexander1
Champion

I would start uninstall apps that are phone call and microphone related to see if you notice any difference.